This is an independent consumer guide. It is not affiliated with, endorsed by, or sponsored by SiriusXM Satellite Radio.
What you need before you start
Before contacting SiriusXM or using your online account, collect the following information:- Your SiriusXM online account email and password (or the phone number on the account)
- The Radio ID (ESN or SID) of the old radio you want to deactivate
- The Radio ID (ESN or SID) of the new radio you want to activate
How to transfer your subscription
1
Find both Radio IDs
Tune each radio to channel 0 to display the Radio ID (also called ESN or SID). Write both numbers down so you can reference them during the transfer.
2
Sign in to your SiriusXM account
Go to siriusxm.com and sign in to your account. If you do not have an online account, you may need to create one using the email or phone number associated with your subscription.
3
Locate the transfer or swap option
Look for an option to manage your radios, such as Change Radio, Transfer Subscription, or Swap Radios. The exact wording varies, but it is usually found under account or subscription management.
4
Enter the new Radio ID and confirm
Enter the Radio ID for your new radio. Confirm that you want to deactivate the old radio and move the subscription to the new one. Review any confirmation screens carefully before finalizing.
5
Wait for activation
After the transfer is confirmed, your new radio should receive the subscription signal within a few minutes. If it does not, try turning the radio off and on, or park the car outside with a clear view of the sky.
If you cannot transfer online
If you do not see a transfer option in your online account, or if you run into errors, you can contact SiriusXM customer care. Have both Radio IDs ready and ask the representative to deactivate the old radio and activate the new one on your existing plan.After the transfer
- The old radio will stop receiving SiriusXM channels once it is deactivated.
- Your billing date and plan type usually stay the same, but it is a good idea to confirm this during the transfer.
- If the new radio still shows only preview channels after 10 to 15 minutes, you may need to request a signal refresh from siriusxm.com.
Related articles
Find Your Radio ID
Learn how to locate your Radio ID on channel 0 or on the radio label.
Refresh Your Radio Signal
Send a refresh signal to your radio if channels are not appearing after activation.
Choose a Subscription Plan
Compare SiriusXM plan types and decide which features fit your needs.